Incidents | Paysoft Pty Ltd Incidents reported on status page for Paysoft Pty Ltd https://status.paysoft.co.za/ https://d1lppblt9t2x15.cloudfront.net/logos/c43823d7d3540e60ff7ae354b64f7281.png Incidents | Paysoft Pty Ltd https://status.paysoft.co.za/ en PayInc Payshap Maintenance Scheduled for the 16 March 2026 https://status.paysoft.co.za/incident/847572 Sun, 15 Mar 2026 22:30:42 -0000 https://status.paysoft.co.za/incident/847572#94e7892682e8033361b09922471a6a7f9c685498d38c2ea25c9b16687f158adb Dear Valued Client This notification serves to inform you that Paylnc (Bankserv SA) will be implementing a maintenance change on the 16th of March 2026 with anticipated impact on the Payshap service. Change Window: Start: Monday, 16 March 2026 at 00:30 AM End: Monday, 16 March 2026 at 04:30 AM Downtime: 1hr from 03:00AM - 04:00AM We do anticipate downtime during the change window and therefore advise no processing during the change window, as all banks will be impacted. The change will be monitored with all support groups on high alert. PayInc Payshap Maintenance Scheduled for the 16 March 2026 https://status.paysoft.co.za/incident/847572 Sun, 15 Mar 2026 22:30:42 -0000 https://status.paysoft.co.za/incident/847572#94e7892682e8033361b09922471a6a7f9c685498d38c2ea25c9b16687f158adb Dear Valued Client This notification serves to inform you that Paylnc (Bankserv SA) will be implementing a maintenance change on the 16th of March 2026 with anticipated impact on the Payshap service. Change Window: Start: Monday, 16 March 2026 at 00:30 AM End: Monday, 16 March 2026 at 04:30 AM Downtime: 1hr from 03:00AM - 04:00AM We do anticipate downtime during the change window and therefore advise no processing during the change window, as all banks will be impacted. The change will be monitored with all support groups on high alert. Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sun, 15 Mar 2026 05:00:20 -0000 https://status.paysoft.co.za/incident/846019#7c10c577cac69fde64dad0024b0b2eaf5dd6568288b791cb5c6b5056da7e91a2 Maintenance completed Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sun, 15 Mar 2026 05:00:20 -0000 https://status.paysoft.co.za/incident/846019#7c10c577cac69fde64dad0024b0b2eaf5dd6568288b791cb5c6b5056da7e91a2 Maintenance completed Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sun, 15 Mar 2026 05:00:20 -0000 https://status.paysoft.co.za/incident/846019#7c10c577cac69fde64dad0024b0b2eaf5dd6568288b791cb5c6b5056da7e91a2 Maintenance completed Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sun, 15 Mar 2026 05:00:20 -0000 https://status.paysoft.co.za/incident/846019#7c10c577cac69fde64dad0024b0b2eaf5dd6568288b791cb5c6b5056da7e91a2 Maintenance completed Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sun, 15 Mar 2026 05:00:20 -0000 https://status.paysoft.co.za/incident/846019#7c10c577cac69fde64dad0024b0b2eaf5dd6568288b791cb5c6b5056da7e91a2 Maintenance completed Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sat, 14 Mar 2026 23:00:20 -0000 https://status.paysoft.co.za/incident/846019#52a280f19abab2a1dd507754d0d18ffe048e3c1abc9648101b7162ce0219565b Dear Valued Client Please take note Absa Bank Ltd has a planned Large Software Release this upcoming weekend. Change Window: Start: Saturday, 14 March 2026 23:00 End: Sunday, 15 March 2026 05:00 Impact services: All channels will be down during the change window as this is a large software release. - Business Integrator Online (BIO) - RTC Payments (Real-time clearance ) across all channels - Payshap across all channels - Host files (EFT and Debicheck) - Corporate API (CAPI) - CashSend across all channels - NMB (Notify me for Business) - AVS Account Holder Verification (Batch) Client impact: There will be downtime during the change window and a delay with the delivery of bank statements and response files on Sunday morning. The estimated time for the backlog of files to be cleared is around 11:00. Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sat, 14 Mar 2026 23:00:20 -0000 https://status.paysoft.co.za/incident/846019#52a280f19abab2a1dd507754d0d18ffe048e3c1abc9648101b7162ce0219565b Dear Valued Client Please take note Absa Bank Ltd has a planned Large Software Release this upcoming weekend. Change Window: Start: Saturday, 14 March 2026 23:00 End: Sunday, 15 March 2026 05:00 Impact services: All channels will be down during the change window as this is a large software release. - Business Integrator Online (BIO) - RTC Payments (Real-time clearance ) across all channels - Payshap across all channels - Host files (EFT and Debicheck) - Corporate API (CAPI) - CashSend across all channels - NMB (Notify me for Business) - AVS Account Holder Verification (Batch) Client impact: There will be downtime during the change window and a delay with the delivery of bank statements and response files on Sunday morning. The estimated time for the backlog of files to be cleared is around 11:00. Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sat, 14 Mar 2026 23:00:20 -0000 https://status.paysoft.co.za/incident/846019#52a280f19abab2a1dd507754d0d18ffe048e3c1abc9648101b7162ce0219565b Dear Valued Client Please take note Absa Bank Ltd has a planned Large Software Release this upcoming weekend. Change Window: Start: Saturday, 14 March 2026 23:00 End: Sunday, 15 March 2026 05:00 Impact services: All channels will be down during the change window as this is a large software release. - Business Integrator Online (BIO) - RTC Payments (Real-time clearance ) across all channels - Payshap across all channels - Host files (EFT and Debicheck) - Corporate API (CAPI) - CashSend across all channels - NMB (Notify me for Business) - AVS Account Holder Verification (Batch) Client impact: There will be downtime during the change window and a delay with the delivery of bank statements and response files on Sunday morning. The estimated time for the backlog of files to be cleared is around 11:00. Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sat, 14 Mar 2026 23:00:20 -0000 https://status.paysoft.co.za/incident/846019#52a280f19abab2a1dd507754d0d18ffe048e3c1abc9648101b7162ce0219565b Dear Valued Client Please take note Absa Bank Ltd has a planned Large Software Release this upcoming weekend. Change Window: Start: Saturday, 14 March 2026 23:00 End: Sunday, 15 March 2026 05:00 Impact services: All channels will be down during the change window as this is a large software release. - Business Integrator Online (BIO) - RTC Payments (Real-time clearance ) across all channels - Payshap across all channels - Host files (EFT and Debicheck) - Corporate API (CAPI) - CashSend across all channels - NMB (Notify me for Business) - AVS Account Holder Verification (Batch) Client impact: There will be downtime during the change window and a delay with the delivery of bank statements and response files on Sunday morning. The estimated time for the backlog of files to be cleared is around 11:00. Absa Bank Planned Large Software Release on 14-15 March 2026 https://status.paysoft.co.za/incident/846019 Sat, 14 Mar 2026 23:00:20 -0000 https://status.paysoft.co.za/incident/846019#52a280f19abab2a1dd507754d0d18ffe048e3c1abc9648101b7162ce0219565b Dear Valued Client Please take note Absa Bank Ltd has a planned Large Software Release this upcoming weekend. Change Window: Start: Saturday, 14 March 2026 23:00 End: Sunday, 15 March 2026 05:00 Impact services: All channels will be down during the change window as this is a large software release. - Business Integrator Online (BIO) - RTC Payments (Real-time clearance ) across all channels - Payshap across all channels - Host files (EFT and Debicheck) - Corporate API (CAPI) - CashSend across all channels - NMB (Notify me for Business) - AVS Account Holder Verification (Batch) Client impact: There will be downtime during the change window and a delay with the delivery of bank statements and response files on Sunday morning. The estimated time for the backlog of files to be cleared is around 11:00. Capitec Payshap Maintenance https://status.paysoft.co.za/incident/845163 Mon, 09 Mar 2026 01:00:00 -0000 https://status.paysoft.co.za/incident/845163#b5e9c29dc4e6a4d1169da8e09b078f0d4f0001d38b5415b478fe190fd79e112c Maintenance completed Capitec Payshap Maintenance https://status.paysoft.co.za/incident/845163 Mon, 09 Mar 2026 01:00:00 -0000 https://status.paysoft.co.za/incident/845163#b5e9c29dc4e6a4d1169da8e09b078f0d4f0001d38b5415b478fe190fd79e112c Maintenance completed Capitec Payshap Maintenance https://status.paysoft.co.za/incident/845163 Sun, 08 Mar 2026 23:00:00 -0000 https://status.paysoft.co.za/incident/845163#73b095116528bc6c71e1084d00e91306ab130c1f799a7732292355163eb3750e Dear Valued Customer, This notification services to inform you that Capitec Bank will be implementing a maintenance change on the 9th of March 2026 that will impact payment services. Downtime is anticipated during the change window starting at 01:00 AM, ending at 03:00 AM on the 9th of March 2026. Regards, The Paysoft Team Capitec Payshap Maintenance https://status.paysoft.co.za/incident/845163 Sun, 08 Mar 2026 23:00:00 -0000 https://status.paysoft.co.za/incident/845163#73b095116528bc6c71e1084d00e91306ab130c1f799a7732292355163eb3750e Dear Valued Customer, This notification services to inform you that Capitec Bank will be implementing a maintenance change on the 9th of March 2026 that will impact payment services. Downtime is anticipated during the change window starting at 01:00 AM, ending at 03:00 AM on the 9th of March 2026. Regards, The Paysoft Team