Dear Valued Client

Please take note that Absa Bank Ltd will be conducting a planned maintenance change on their mainframe application on 22 March 2026.

Change Window:
Start: Sunday, 22 March 2026 13:00
End: Sunday, 22 March 2026 21:00

Impact services:
This will impact on batch services during the change window. Limited impact
anticipated on the CAPI service.
- RTC Payment (Real-time clearance)
- Debi-Check
- Host files
- CashSend across all channels
- AVS Account Holder Verification (Batch)

Client Impact:
There will be intermittent downtime and therefore causing processing delays
during the change window. The change will be monitored with all support groups on high alert.